"Business Process Modeling is becoming a higher priority for business managers and analysts as there is an increasing emphasis in organizations to document, understand and improve their business processes. Managers and business owners are realizing that operating their businesses without well documented processes is just like a pilot who is flying blind without properly functioning instruments and navigation..."
"Pundits have already embarked in campaigns of the kind "do digital or die". Right, but how would a digital enterprise look like? And why should we do it, only because some say so? Businesses existed for hundreds of years before the "digital" technology was born. In any case, the digital technologies evolution or perhaps, revolution, is on our cards for the long run. It is an ever on-going process. We just have to drive the enterprise on the right digital path, that is to make best use of digital developments. Because others would do exactly that. For convenience, here are some of the digital technologies that affect your enterprise. Still, there are many more and more to come. We can only skim the surface today..."
"Most of the projects inevitably struggle at some point or the other if the scope is not defined properly. The right note to start a project is to have a clear Project and Solution/Product scope at hand. It is very critical for a Business Analyst to clearly understand and define the Solution Scope in black and white before even going into the Requirement Elicitation phase..."
"Organisations realise that the organisation performance is dictated by the perceptions and experience of their customers as they interact through the various service touch points of the operating model. Looking from the customer’s perspective, rather than inside out has become a standard practice in many organisations to start an initiative, rather than being driven internally..."
"In a process improvement project, the analysis team needs to model and examine several aspects of the current (AS-IS) value chain under study. The purpose of the analysis is to create a visual diagram of the value chain along with its associated text and metrics and determine if there are possible areas of improvement..."
"An enterprise exists for a purpose, stated in its high-level goals and business model. It also has everyday operations which may or may not serve this purpose. We need a link between the two and this is what Enterprise Architecture is about – the establishment of a link between an organization’s ultimate goals and its day-to-day operations..."
Plus précisément, les objectifs que permet d’adresser la modélisation des processus sont, entre autres : aligner les opérations avec la stratégie métier, améliorer la communication sur le fonctionnement interne, renforcer le contrôle sur les opérations, améliorer l’efficience opérationnelle, gagner en compétitivité.
Lire l’article référencé dans ce billet pour un exposé plus détaillé de chacun de ces objectifs...